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FAQ

A collection of frequently asked questions for the PhotoEditor SDK for server including browser support, known CORS issues and supported file formats.

CORS / Cross Origin Policy issues#

The following error messages indicate that the image you have passed to the SDK could not be loaded due to Cross-Origin Resource Sharing (CORS):

  • Failed to execute 'texImage2D' on 'WebGLRenderingContext': The cross-origin image at [...] may not be loaded.
  • SECURITY_ERR: DOM Exception 18
  • Unable to get image data from canvas because the canvas as been tainted by cross-origin data.

In this case:

  • If you're loading images from S3, make sure you created a CORS policy for your S3 bucket (More information here)
  • If you're loading images from your own server, make sure the CORS header is set (More information here)
  • Make sure you enable CORS for the loaded image (More information here)

Supported file formats#

For stickers, frames and overlays as well as uploaded files, the supported file formats vary per browser. There's a good and up-to-date list of supported file formats on Wikipedia. Basically, the best formats to use are JPEG and PNG.

Due to browser limitations, PhotoEditorSDK for server can only export to JPEG and PNG.