Support

IMG.LY’s technology is fully supported by the developers who built it.
Trial SupportCustomer Support

FAST-IMPROVING TECHNOLOGY

We regularly release new features and improvements to help you stay ahead of industry shifts.

DEVELOPER TO DEVELOPER

Get help directly from the expert developers who built and continually improve our technology.

1 BUSINESS DAY GUARANTEE

We usually respond within a few hours, with a guaranteed response within 1 business day.

PRIORITY TECH SUPPORT

Optimal response times through prioritization of technical enquiries over non-technical ones.

SUPPORT HOURS

We provide technical support Monday through Friday, 9 am to 6 pm. Excluding German public holidays.

SUPPORT FACT SHEET

Download our Support Fact Sheet (PDF) and see what's included.

WANT TO LEARN MORE ABOUT OUR TECH AND SUPPORT?