Support by Developers for Developers

IMG.LY exists to help developers build outstanding creative experiences. We are here to help your team in whatever way possible.
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Fast-Improving Technology

We regularly release new features and improvements to help you stay ahead of industry shifts.

Developer to Developer

Get help directly from the expert developers who built and continually improve our technology.

1 Business Day Guarantee

We usually respond within a few hours, with a guaranteed response within 1 business day.

Priority Tech Support

Optimal response times through prioritization of technical enquiries over non-technical ones.

Support Hours

We provide technical support Monday through Friday, 9 am to 6 pm. Excluding German public holidays.

Support Fact Sheet

Download our Support Fact Sheet (PDF) and see what's included.

What our Customers Say

Since integrating IMG.LY’s editor, we now deliver 30,000+ ad creatives per month dramatically shorten time-to-launch, and help our clients cut design spend by up to $10,000 per month.This capability has been essential to delivering on our promise of fast, scalable creative production.

Since integrating IMG.LY’s editor, we now deliver 30,000+ ad creatives per month dramatically shorten time-to-launch, and help our clients cut design spend by up to $10,000 per month.This capability has been essential to delivering on our promise of fast, scalable creative production.

By embedding IMG.LY’s editor we were able to hit key RFP requirements and deliver a template-based creative experience that now serves 1,000+ customers. It helped us win more deals and exceed enterprise expectations without needing to hire dedicated design teams.

By embedding IMG.LY’s editor we were able to hit key RFP requirements and deliver a template-based creative experience that now serves 1,000+ customers. It helped us win more deals and exceed enterprise expectations without needing to hire dedicated design teams.

With IMG.LY we built a central creative portal that now powers over 140 dealer campaigns across multiple automotive brands. Before this, asset creation was slow and inconsistent. IMG.LY gave us the scale and flexibility we needed to grow.

With IMG.LY we built a central creative portal that now powers over 140 dealer campaigns across multiple automotive brands. Before this, asset creation was slow and inconsistent. IMG.LY gave us the scale and flexibility we needed to grow.

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Explore our docs to get started right away or hit up the sales team when you’re ready for the next steps.