You can find our Terms of Service right here.
Yes, test out tech without any strings attached. Simply follow our Get Started guides here.
Yes, with VideoEditor SDK we offer video editing capabilities for Android and iOS. For more information please refer to our VideoEditor SDK page.
PhotoEditor SDK and VideoEditor SDK are both white-label solutions to provide you a seamlessly integratable editing experience for your users.
Our servers' uptime doesn't affect your use of PhotoEditor SDK as all rendering processes run client-side on the devices of your users.
Our editors can be customized in terms of UI with dark and light theming, button-positioning and renaming labels and in terms of content with custom assets like stickers, filters, frames, fonts, etc. For more on that, please refer to the respective sections in our documentations PhotoEditor SDK and VideoEditor SDK.
Yes, absolutely! Please refer to our documentation for more information on that topic.
We provide demo repositories for React, React Native, Cordova, Flutter, ionic, Ruby, Ruby on Rails and Angular. Also, we provide a source code plug in for Vue.js. However, we recommend to use the native SDKs for maximum performance and usability.
We offer a wrapper for React Native and examples for a couple of others. You can find those on our developers page. As our forte lies in working with native environments as opposed to hybrid-frameworks, we can't offer full support for all framework options out there. However, we will always help you to the best of our ability. Also, to ensure full compatibility in all cases you will need to have a license for every platform you want to use the SDKs on.
Generally yes. However, we understand that you need to implement and test our SDKs before you can make your decision on whether we are the right solution for your project. To receive assistance, just visit our trial support here. We'll be glad to help.
PhotoEditor SDK for Android, iOS and HTML5 work completely client-side. However, high-resolution image editing or bulk processing require more computing power than most devices can provide - that's where our Server SDK comes in. It delivers the same speed and quality in user experience as our native SDKs. At the same time it ensures that your users don't have to compromise on image quality for their photo prints or give up their time to repeat the same editing steps over and over.
We deliver the software component - you provide the actual server. Our Server SDK enables you to disburden your users' devices of taxing rendering such as high-resolution image editing operations and bulk processing and use a more powerful machine instead.
As the editor works client-side, a permanent internet connection isn't necessary for the editor to run properly. Once the device reconnects, available updates can be installed and the export tracking will be communicated. However, if you require the SDK to work in a purely offline environment please contact us our sales team to request an offline license.
Please note that we use Atlassian's Jira to help us organize and work on your support requests. Since, your customer dashboard and the Jira Support Portal do not share a single sing-on, you just need to sign up separately.
You can find your license key in your personal dashboard. Simply add your app identifiers, download the file, drop it into the SDK and you are good to go.
Please email us at firstname.lastname@example.org. We are happy to take care of the upgrade for you.
Yes, you can add multiple app identifiers per license to allow for this.
Each subscription and its respective license keys are valid for one commercial product instance only. If you have multiple use cases or multiple product instances you want to use our editors for, please contact us so we can discuss your requirements and find the perfect solution for you.
Yes, unless otherwise contracted, every license renews itself by an additional year or month, depending on the performance period interval you chose. You can cancel monthly contracts a week and yearly contracts one month before the end of the performance period. For more on that please, refer to our Terms of Service.
To ensure high performance, we continually maintain and further improve our SDKs. We also provide ongoing support for our editors to guarantee technical compatibility with new devices and browsers of all kinds. We create long-lasting and mutually beneficial business relationships with our customers instead of just selling a product. That's why we chose a subscription model over a one-time fee.
Our goal is always to deliver the best and smoothest user experience possible for all of our products. Providing native SDKs for Android and iOS is therefore the logical consequence to ensure top-of-the-line quality for your users.
An Enterprise license comes with turned-off server communication, and custom license terms. On top of that, there are additional options for an Enterprise subscription that you can find on our Pricing page.
If you require direct responses to questions and prioritization of your issues, our Enterprise support is for you. It provides direct access to our developer teams through a private slack channel.
A Reseller license is meant for use cases in which our editors are being made available to your customer's clients to be used in their products. A good example of this are website builders that allow the end-user to implement one of our editors into their websites.
In case you have individual requirements regarding license terms governing contracts with vendors and partners - like many larger companies do - and therefore can't agree to parts of our Terms of Service. Simply reach out to our sales team through our contact form and we'll get in touch with you.
We offer Service Level Agreements to our Enterprise customers to accommodate their specific business and support requirements. Service Level Agreements may include guaranteed uptime of our services, guarantees of specific response times for technical support requests, etc.
For our Business and Small Business plan, we only offer monthly and yearly payments via an automated debit to your credit card. For our Enterprise customers, we also offer payments via wire transfer.